Last updated: May 15, 2018
HBUS may provide additional disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may supplement or clarify HBUS’s privacy practices or may provide you with additional choices about how HBUS processes your personal information.
We collect personal information to provide you with our Services. When we require certain personal information from users, it is because we are required by applicable law to collect this information or it is relevant for specified purposes. Any information you provide to us that is not required is voluntary. You are free to choose whether to provide us with the types of personal information requested, but we may not be able to serve you as effectively or offer you all of our Services when you do choose not to share certain information with us.
Here are some specific examples of the types of personal information HBUS may collect and how we may use it:
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. In general, we use personal information to create, develop, operate, deliver, and improve our Services, content and advertising, and for loss prevention and anti-fraud purposes. Examples of how we may use this information include:
• To comply with our legal obligations.
• To prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms.
• To process transactions and send notices about your transactions.
• To verify your identity by comparing your personal information against third-party databases.
• To send administrative or account-related information to you.
• To enforce our agreements with third parties.
• To resolve disputes, collect fees, and troubleshoot problems.
• For quality control and staff training.
• To enhance security, monitor and verify identity or service access, combat spam or other malware or security risks.
• To provide you with HBUS Services and customer support that you request.
• To better understand our customers and end-users and the way they use and interact with HBUS Services.
• To provide a personalized experience, and implement the preferences you request.
• To customize, measure, and improve HBUS Services and the content and layout of our website and applications.
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization, in each case at no cost to you, by contacting us at [email protected]
From time to time, we may obtain information about you from third party sources as required or permitted by applicable law, such as public databases, credit bureaus and ID verification partners.
We obtain information about you from public databases and ID verification partners for purposes of verifying your identity. ID verification partners use a combination of government records and publicly available information about you to verify your identity. Such information includes your name, address, job role, public employment profile, credit history, status on any sanctions lists maintained by public authorities, and other relevant data. We obtain such information to comply with our legal obligations, such as anti-money laundering, sanctions enforcement and counter-financing of terrorism laws. In some cases, we may process additional data about you based on public interest grounds to ensure our Services are not used fraudulently or for other illicit activities.
We take care to allow your personal information to be accessed only by those who really need to to perform their tasks and duties, and to share with third parties who have a legitimate purpose for accessing it. HBUS will never sell or rent your personal information. We will only share your information in the following circumstances:
• We share your information with financial institutions with which we partner to process payments you have authorized.
We understand how important your privacy is, which is why HBUS maintains appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us. However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your own personal information. When registering with our Services, it is important to choose a password of sufficient length and complexity, to turn on advance security features such as two-factor authentication, to not reveal account credentials to any third-parties, and to immediately notify us if you become aware of any unauthorized access to or use of your account.
In certain situations, HBUS may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
You are entitled to review, correct, or amend your personal information where it is inaccurate. You may do this at any time by logging in to your account or by contacting [email protected]
We store our customers’ personal information securely throughout the life of the customer’s HBUS Account. HBUS will retain your personal information for a minimum of five years to comply with our legal obligations or to resolve disputes.
We receive and store certain types of information automatically, such as whenever you interact with our website or use the Services. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier. We may also collect information about how your device has interacted with our website, including pages accessed and links clicked. We may use these identifiers to recognize you when you arrive at the Site via an external link, such as a link appearing on a third-party site, or to recognize devices under common control for anti-fraud and compliance purposes.
We do not knowingly request of collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, HBUS will require the user to close his or her account and will not allow buying or selling virtual currencies. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Services so we can act to prevent access to our Services.